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A CLOSER LOOK AT YOUR MEMBERSHIP

Your home.
A clearer picture.

See how a visual Home Health Assessment turns observations into practical next steps, with photographs to help keep track.

Explore the sample

Illustrative sample — not a customer report. The property details, findings and history below are fictional. The photograph is an illustrative website image, not evidence from an inspected property.

01 / HOME HEALTH ASSESSMENT

What we saw. What to do next.

Property
Example three-bedroom house
Visit
Joining visual assessment
Record reference
SAMPLE-001
Assessment date
21 September 2026 · example

Example assessment summary

Three items have been recorded for follow-up: a reported gutter leak, a localised window-frame finish defect and a sticking internal door. These observations help plan the next steps; they do not establish the condition of the whole property.

Scope: accessible areas viewed without opening up building fabric. Concealed components, roof spaces and specialist systems are not assessed in this example. This is not a structural or RICS survey.

INVESTIGATE

01 · Front gutter joint

Example observation: staining below a gutter joint; the homeowner reports dripping during rain. The cause is unconfirmed.

Next step: arrange a safe gutter inspection to establish whether cleaning, joint repair or other work is needed. Agree any charge before work.

Photo: not included in this sample · Status: investigation proposed
PLAN MAINTENANCE

02 · Living-room window

Example observation: localised deterioration of the painted finish on the internal frame. The underlying material has not been tested.

Next step: check the substrate and any moisture concerns before agreeing preparation and redecoration.

View photographic record P01
PLANNED VISIT CANDIDATE

03 · Internal door

Example observation: a bedroom door catches when closing. The cause needs checking before adjustment.

Next step: ask Casa to confirm whether a minor adjustment is suitable for the included 60-minute visit. Extra time and materials are agreed separately.

Photo: not included in this sample · Status: suitability to confirm

02 / PHOTOGRAPHIC PROPERTY RECORD

A reference you can return to.

Illustrative image of a Casa professional photographing a window frame
Illustrative image · P01 shows how a photograph can accompany a record. It is not a photograph from a customer assessment.
P01 · LINKED TO FINDING 02

Living-room window frame

Location
Living room · internal window frame
Recorded
21 September 2026 · illustrative date
Observation
Localised painted-finish deterioration.
Recommended action
Check the underlying condition before preparing and redecorating.
Current status
Open · next step to agree with member

Example follow-up history

  1. Joining assessment: observation and photograph linked to the property record.
  2. Member discussion: next step explained; no repair authorised yet.
  3. After agreed work: completion notes and follow-up photographs can be added to the member record.

Your own property record

Your assessment reflects the accessible areas and concerns at your home. Photographs, visit notes and agreed actions help provide a reference for future maintenance.

The joining assessment forms your first annual visual review. Further inspections, specialist assessments and repairs are separately agreed where needed.

Know who to call. Know what comes next.

Both plans include free building advice, priority booking and 10% off qualifying repair labour.

Compare membership plans 07932 302717